BBULL Service
Service Contact
Our service team supports you with technical questions, malfunctions, spare parts and running systems – quickly, directly and with practical expertise.
Service Cases
When to contact our service team.
Whether acute malfunction, spare parts requirement or technical question: our service team supports you with existing systems and ongoing production processes.
Technical malfunction
Support with system problems, error messages, failures or unclear process states.
Spare parts
Request and clarification of required spare parts for existing systems, assemblies or components.
Maintenance & service visit
Coordination of planned service visits, maintenance, inspections or technical support on site.
Existing systems
Questions about operation, adjustments, retrofitting, integration or ongoing operation of your BBULL systems.
Fast Processing
Which information helps our service team.
The more precise the initial information is, the faster our service team can assess the request and prepare the next steps.
Helpful for the initial assessment
- Machine type or system designation
- Serial number, if available
- Description of the malfunction or question
- Photos, error messages or screenshots
- Location, contact person and callback number
- Urgency, for example production downtime
Direct Contact
Do you need support for an existing system?
For technical questions, urgent service cases or spare parts requests, you can reach our service team directly by phone or email.
Our service team is available for you.
Monday to Friday from 7 am to 6 pm, except on public holidays. For fast processing, please have the machine type, serial number and a brief fault description ready where possible.